Services

Services

Working with Us is a Smart Move

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Full-Cycle Management

We believe that if something needs to be optimized, it should be done end-to-end. We take a full-cycle approach to IT management, with deep expertise across all relevant fields and industries. This ensures nothing is overlooked - and everything works together seamlessly.

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Low-Risk Strategy

Our certifications in ITIL and PMI allow us to apply proven best practices to minimize risk in both change and project management. With structured methods and experienced professionals, we help clients move forward with confidence and control.

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Fast & Efficient Service

At ITBA Solutions, we don’t just plan for success - we plan for resilience. Our founder’s core belief is simple: no backup plan means higher risk of failure. That’s why we always design a Plan B before we begin implementing Plan A - so you're covered, no matter what.

Services We Provide

Enterprise Asset Management (EAM)

We specialize in implementing HxGN EAM (from Hexagon AB) across various industries, including distribution, manufacturing, healthcare, energy, transportation, transit and services. This powerful solution helps organizations manage capital assets, schedule preventive maintenance, reduce energy and repair costs, manage waste and identify root causes of downtime.

ERP & Business Intelligence (BI)

Our team supports a range of ERP systems including AS/400, Dynamics365, Infor BaaN, Infor LN, and Epicor—covering modules like Finance, Distribution, Manufacturing, MRP, and Tools. We also provide ERP selection consulting, MS Access database support, and expertise in Infor Birst, Cognos, SQL Server, Crystal Reports, and Microsoft SQL Reporting Services. From report development and dashboard creation to building report portals, we deliver complete BI solutions.

Project Management, OCM & ITIL

Certified in PMI, OCM, and ITIL, we support full project lifecycle management - from Initiation to Closing. Our Organizational Change Management (OCM) experts help with change strategies and training plans, while our ITIL-certified team optimizes your IT service management practices based on industry best standards.

Logistics Support

We offer end-to-end services tailored for the retail, logistics, and distribution sectors. This includes fraud investigation, logistics optimization, supply chain and distribution analysis, warehouse management consulting and more.

Business Analysis

Need help translating business needs into technical requirements? From writing specs and preparing test cases to supporting overloaded teams, our experienced business analysts are ready to step in and deliver results.

IT Consulting

Our experts offer sound advice and smart solutions across all areas of IT - whether it's databases, ERP, infrastructure, telecom, reporting, or security. Reach out for a free consultation and discover how we can support your goals.

Web Design & SEO

Forget learning HTML, Wix, or WordPress - we’ll bring your website vision to life. We handle design, development, hosting, SEO, and CDN integration. Some of our recent work includes: ISAMDS, iLashOakville, Rayoni, Albatros Science, Triskel, Genfa Medical, Aesthetics in the trail, EasyWay A+ Driving School, Adelice S.A. and more.

IT Support Services

We offer comprehensive IT support: Desktop/laptop setup, OS installs (XP, 7, 8, 10, 11), MS Office support, Virus/malware removal, Data backup and recovery, Printer and network configuration, Domain/server setup, Active Directory and virtualization (VMware, Hyper-V), LAN/WiFi optimization and more.

RPA and IA

Looking to make your operations smarter and more efficient? We help organizations implement Robotic Process Automation (RPA) and Intelligent Automation (IA) tools like Blue Prism, UiPath, and WorkFusion - bridging legacy systems, ERP platforms, and modern automation solutions. From RPA to IA and onward to AI, we’ll guide your innovation journey.